TESGOGO 15W Magnetic Wireless Charging Mobile Phone Holder for Model3/Y

Returns Policy

We only provide one free shipping, if you choose free shipping when you purchase, then if there is a return, you need to bear the additional shipping fee. If you don't want to bear the shipping cost, you can choose VIP shipping at the time of purchase. You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).

You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (10 to 15 business days), the time it takes us to process your return once we receive it (7 to 12 business days), and the time it takes your bank to process our refund request (10 to 15 business days).

If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.

Shipping

We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.

When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.

Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.

A: The charging cable is using USB type C.so It's compatible with all Model Y,but ONLY compatible with 2021 Model 3,the 2019 and 2020 Model 3 requires an additional USB C to A Adapter.

A: Yes, the package came with a magnet pad for Android devices, simply apply the magnet pad and place it in the back of the Android phone, this will secure your phone to the mounting bracket.

A: We used 3M VHB(Very High Bond) pads which are 40% stronger than the ordinary glue on the market. Meanwhile, this 3M double-side is also totally removable, if there is a slight mark left after removal, it can be easily clean by an alcohol wiper.

A: The wireless charging pad uses USB type-c connector, and the cable is long enough to hide under the panel.

A: Will affect a little, but practically tested. Only need to adjust the wind direction and increase the air volume, the impact is very small.